Ok, so I am a few pages into the Michael George book: “Lean Six Sigma for Services.” But I’m putting it down now for good. In the chapter entitled: “The Value in Conquering Complexity,” I am struck with the misuse of the term ‘complexity’ when what is meant is ‘complicated.’ The case [...]
Category Archives: Uncategorized
OCS 2007: What is Next?
Representative from Motley Fool moderates the discussion regarding What, So What, and Now What?
Good questions, these. I’ve been experimenting here with ‘live blogging,’ and have instead merely reported without much context or comment on what I heard. Serves my purpose as I’m using Wordpress to hold my notes, but the results is likely not a [...]
Posted in Uncategorized Leave a comment
OCS 2007 Breakout Session: Community Management Issues Within a Corporation
This will be even more sparse than the previous session notes, as I was dual-hatted to update the conference wiki for our breakout…
Questions to be addressed in this session:
Where should community management team sit in an organization?
Very dependent upon context, look to where the resource streams are coming from. Whoever provides the investment will want [...]
Posted in Uncategorized Leave a comment
OCS2007 Session 2: Crowdsourcing
Topic introduction by Peter Cohen from Amazon.com
Overview of Amazon’s Mechanical Turk, a reference to their “artificial artificial intelligence.” This is a software interface that simply allows humans to interact with each other. Amazon has established a market for workers who largely do pattern-matching for online information.
Data-oriented problems that uniquely benefit from human interactions [...]
Posted in Uncategorized Leave a comment
Online Community Summit 2007
First up, introductions and issues of interest to the room.
The format for this event is somewhat unique, in that the topics and issues discussed are somewhat emergent. Each session is led off by some short presentation, but the conversation among the 100 or so attendees is the focus. There are time slots where anyone can [...]
Posted in Uncategorized Leave a comment
