Category Archives: Decision Science

IM v KM

I enjoyed a pleasant email exchange recently with someone who referenced an earlier (infamous?) blog posting regarding what I witnessed as the death of Knowledge Management in the U.S. Department of Defense.  Without rehashing that work, I was interested to … Continue reading

Posted in Decision Science | 3 Comments

Are These Data?

A few years ago, I answered the phone.  I’ve since learned my lesson and silenced the landline.  When someone leaves a message there now, the tiny blue light flickers forlornly until I log on to the interwebs to listen and … Continue reading

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Avoiding the Hook

On occasion, I am honored to present a three-hour course on decision science as part of a regular seminar for senior feds who are in important jobs.  I once heard a comedian remark that absolutely nothing is worth doing for … Continue reading

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Summering from Behind

Some time ago, some media sources characterized the U.S. Administration’s military involvement in Libya and Syria as ‘leading from behind.’  I heard this phrase and thought:  ”interesting, they’re taking a nuanced and shared approach to a conflict where our national … Continue reading

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Job-Killing Processes

I’ve been wrestling with a thought lately – if organizations are complex systems, and complex systems are continuously self-organizing, then why do we believe formal processes make these complex systems more efficient? Worse, when an organization is in need, why … Continue reading

Posted in Complexity, Decision Science, Governance, Strategy | 4 Comments

All Social is Learning

I’ve been reflecting lately on my brief sojourn into education reform prior to returning to “the world.”  Several things I learned there, including the idea that how brains work and how people interact represent new fields of study to the … Continue reading

Posted in Decision Science, Social Media | 11 Comments

Free Yourselves from the Tyranny of the Document Metaphor!

(My title comes from a former colleague who buried this bon mot in a client deliverable – if she wishes me to name her, I shall. Else, know this headline gem is just something I wish I’d written.) I interjected myself … Continue reading

Posted in Decision Science, Social Media | 2 Comments

You Don’t Know What You Think You Know.

Remember the first time you rode a bike without help?  When the steadying hand came off the seat or your training wheels were unscrewed and set aside for a future toddler?   Remember what you were wearing?  For me, it … Continue reading

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Raising the Dial Tone

About 2,000 years ago, the way to communicate across distance – if you had means – was to employ a human messenger.  Lacking that, you may use smoke or fire relays to communicate along specific “lines of communication.” About 100 … Continue reading

Posted in Decision Science, Social Media | 6 Comments

A Brief Meeting with My Enterprise Commensal Bacteria

Enjoyed a rather remarkable conversation yesterday.  A gentleman associated with an enterprise social software firm put a question out into the ether regarding adoption of such products.  To be specific, he used Twitter to pose the question.  The “tweet” was … Continue reading

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