Monthly Archives: June 2010

Hawk Method of Management

Let’s face it. You cannot truly measure employee output, once you are managing people who are not producing or processing widgets per hour – people we call, erroneously, “knowledge workers.”  People who are useful and productive because of the relationships … Continue reading

Posted in Leadership | 1 Comment

Controlling the Invisible

Recently, I was engaged in a listserv conversation (remember those?) regarding the balance between standards-based enterprises and the need to engage creative talent who may bristle at standard processes. The conversation moved to the question of new processes and standards that … Continue reading

Posted in Complexity, Complexity and HR, Governance | 1 Comment