Wang Xin, Chinese Girl

Aug 20

Listening carefully to the commentary about a certain young platform diver representing China, I pick up some language odd to my Western ear. Pausing the DVR, I ask my bride if she heard. I rewind, and listen again.

“initially, she was selected for gymnastics progam. Then, a few years later, she was switched to diving.”

It was the use of the passive voice that struck me. After hearing interviews with other athletes, who speak of their personal choice, I had scoffed at the odds that people made such life-changing decisions at such young ages. Did Tiger Woods really choose his life, after all, when he appeared on television at age 3? Did the Williams sisters have a real choice?

But in this circumstances, I faulted or scoffed at over-eager parents. I hadn’t fully considered the children whose State selected their life direction. My bride and I chatted briefly, lamenting the loss of individual freedoms for so many millions. A nagging voice, however, still whispered to me regarding the relative freedoms for children of stage parents here as well.

When I re-started the DVR, the hints of moral equivalence vanished.

“She was switched to diving when the program heads learned she didn’t like to eat. She is 4′10 and approx 65lbs. She says she prefers being thin, and the coaches realized she was therefore better suited to diving.”

So faced with possible anorexia nervosa, a stage parent would likely seek medical attention for their charge. The Chinese State, however, re-assigned Xin to a sport more suited for an underweight if troubled Chinese Girl.

These Olympics are getting harder to watch with each passing day.

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Will This Product Make the Portal More Functional?

Aug 16

With slight editing, this question was posed to me this morning.  The product in question was an RSS service, of questionable value on many levels.  For one, employees are not blocked from using their own RSS feeders, so those who are interested in using this capability are already doing so.  For another – and more importantly – I have a real problem throwing more technology at a workforce who has yet to fully appreciate the value of social software to their work processes and knowledge needs.  Their leadership talks of “facebook in the enterprise” and “social computing” but does not themselves use any tool that can be considered in this space.

So what is their interest?  Why consider the investment?  I don’t honestly know.  Perhaps they believe that seeding the garden is useful, although the endless business case and ROI conversations that accompany any IT investment belie this.  Perhaps they read HBR and other business magazines that indicate all the cool companies have them.  But filling the enterprise with vendor fairy dust does not result in “Enterprise 2.0,” anymore than wearing scrubs makes one a doctor.  Whatever is driving this interest along Mahogany Row, it is not emerging from informed concerns regarding their workforce productivity and satisfaction.

I will try to advise first principles:

* Focus on what we’re trying to accomplish with information technology.  

* Get people who manage corporate information to take their responsibilities to the employee seriously.

* Provide a garden of tools and suggest usage.  Watch usage patterns, encourage and broadcast success.  

* Listen.  Change your mind when proven wrong.

* Connect all employees to enterprise applications – don’t allow yourself to decide the “20% who can’t get past client firewalls” to no longer matter.  

* Provide an open environment so that employees can find and use information that may not be Corporate, but which may be relevant at the point of decision. 

* Never decide what should be relevant for them.  ”The right information at the right time to the right person” is not something you engineer, but enable.

There are more, but I’m rattled today.  Days like this make me want to close the laptop and take out the bocce ball set.  While we try to make progress, I’m reminded the snake oil salesmen remain and proliferate.  As do the ingenues to tend to their sirens.

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What if there were only one regime for classified information?

Aug 03

Today, a security clearance from the Department of Defense still earns you a “Visitor, Escort Required” badge from the Department of Homeland Security. Or most intelligence agencies. The reverse is also true.

The reasons why aren’t important. The organizational histories are reasonable, there are no villians.

However, a systemic view of national security quickly points up the folly of the current patchwork regime, with its redundancy and lack of organizational trust. If we need to share information quickly across the system of national security, then it is time to consider the behaviors that are nothing more than dysfunctional at the system level.

The DoD Information Sharing Strategy speaks of sharing information with unexpected partners, driven by unanticipated events. Perhaps it is time to reconsider also the list of expected partners, due to events that are becoming increasingly anticipated.

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