Ok, so I am a few pages into the Michael George book: “Lean Six Sigma for Services.” But I’m putting it down now for good. In the chapter entitled: “The Value in Conquering Complexity,” I am struck with the misuse of the term ‘complexity’ when what is meant is ‘complicated.’ The case [...]
Monthly Archives: October 2007
OCS 2007: What is Next?
Representative from Motley Fool moderates the discussion regarding What, So What, and Now What?
Good questions, these. I’ve been experimenting here with ‘live blogging,’ and have instead merely reported without much context or comment on what I heard. Serves my purpose as I’m using Wordpress to hold my notes, but the results is likely not a [...]
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OCS 2007 Breakout Session: Community Management Issues Within a Corporation
This will be even more sparse than the previous session notes, as I was dual-hatted to update the conference wiki for our breakout…
Questions to be addressed in this session:
Where should community management team sit in an organization?
Very dependent upon context, look to where the resource streams are coming from. Whoever provides the investment will want [...]
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OCS2007 Session 2: Crowdsourcing
Topic introduction by Peter Cohen from Amazon.com
Overview of Amazon’s Mechanical Turk, a reference to their “artificial artificial intelligence.” This is a software interface that simply allows humans to interact with each other. Amazon has established a market for workers who largely do pattern-matching for online information.
Data-oriented problems that uniquely benefit from human interactions [...]
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Online Community Summit 2007
First up, introductions and issues of interest to the room.
The format for this event is somewhat unique, in that the topics and issues discussed are somewhat emergent. Each session is led off by some short presentation, but the conversation among the 100 or so attendees is the focus. There are time slots where anyone can [...]
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Principles
I am getting comfortable with today’s mind-shift from developing a KM strategy to developing a strategy for incorporating and resourcing KM. I will still need principles in this process somewhere. So far, I have four.
I drafted the following four principles a while back, and I think they serve as a touchstone – one of the [...]
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Hello world!
Not sure how this will turn out – I may keep it as a diary only. I need a way to retrieve ideas I learn from online content, conferences, and the inevitable eurekas that occur during a long shower. Shower blogging is going to be all the rage, and you (I) heard it here first.
Snowden [...]
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